At Atour Hotel Nanjing East Road, Shanghai on the Bund, we believe that true luxury lies not in opulence alone, but in the seamless, intuitive experiences that make every moment of your stay feel effortless. Located in the historic heart of Shanghai at No.105-1 Fuzhou Road, Huangpu District (200002), our hotel redefines urban hospitality through a suite of services designed with intelligence, empathy, and the modern traveler’s rhythm in mind. From the moment you arrive until your final farewell, every touchpoint is curated to anticipate your needs—so you can focus on what truly matters: exploring Shanghai, closing that deal, or simply unwinding in one of the world’s most dynamic cities.

24/7 Front Desk & Multilingual Support

Our front desk operates around the clock, staffed by a team fluent in Mandarin and English, with many team members offering additional language support. Whether you arrive at midnight after a long flight or need last-minute theater tickets at dawn, our team is ready to assist with warmth, efficiency, and local insight—turning logistical challenges into smooth transitions.

Smart Room Technology & Seamless Connectivity

Step into your room and experience the future of comfort. Each space is equipped with intelligent controls—adjust lighting, temperature, and curtains with a touch or voice command. Complimentary high-speed Wi-Fi blankets the entire property, ensuring uninterrupted video calls, streaming, or travel planning. USB charging ports, blackout curtains, and premium bedding further enhance your rest and productivity.

Express Check-In & Check-Out

Time is your most valuable asset. That’s why we offer express check-in and check-out—minimizing wait times without sacrificing personalization. Pre-arrival digital check-in options and mobile key access (where available) streamline your entry, so you can go from curb to comfort in minutes.

Co-Working Lounge: Work Meets Wellness

Recognizing that the lines between business and leisure continue to blur, we’ve created a serene co-working lounge—a quiet, well-lit space with ergonomic seating, power outlets at every table, complimentary coffee and tea, and a calm ambiance perfect for focused work or casual meetings. It’s not just a workspace; it’s a productivity sanctuary in the middle of Shanghai’s buzz.

Daily Housekeeping & Impeccable Cleanliness

Cleanliness isn’t just a standard—it’s a promise. Our housekeeping team follows rigorous protocols to ensure your room remains a pristine, allergen-conscious retreat. Fresh towels, replenished amenities, and meticulous attention to detail are delivered daily, with eco-friendly cleaning products used throughout.

Luggage Storage & Travel Concierge

Whether you’re arriving early or departing late, our complimentary luggage storage service ensures your bags are safe while you explore. Our staff also doubles as a local concierge, offering personalized recommendations—from hidden dumpling shops in Yunnan Road to the best sunset photo spots on the Bund—and can assist with metro passes, taxi bookings, or museum reservations.

Non-Smoking Environment & Soundproofed Serenity

All rooms and public areas are strictly non-smoking, creating a fresh, healthy atmosphere. Coupled with high-performance soundproof windows, this ensures a peaceful escape from the city’s energy—so you sleep deeply even steps from Nanjing Road’s vibrant pulse.

Sustainability in Service

Atour is committed to responsible hospitality. We minimize single-use plastics, encourage towel reuse programs, and source amenities from eco-conscious local partners. Our services are designed not just for guest comfort, but for the long-term well-being of Shanghai’s urban ecosystem.

Accessibility & Inclusive Care

While our historic urban location presents architectural constraints, we strive to accommodate all guests with dignity. Advance notice allows us to arrange ground-floor room options or provide tailored assistance—because thoughtful service means seeing every guest’s unique needs.

At Atour Hotel Nanjing East Road, Shanghai on the Bund, services aren’t an afterthought—they’re the foundation of your experience. We don’t just offer amenities; we deliver intelligent hospitality: quiet, efficient, human-centered, and always one step ahead.

Whether you’re here for 24 hours or two weeks, our promise remains the same: a stay so smooth, you’ll forget the world outside—and so connected, you’ll feel right at home in the heart of Shanghai.